takealot.com, a leading South African online retailer, is looking for a highly talented Branch Supervisor to join our Takealot Delivery Team in Port Elizabeth
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We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
This position reports to the Hub Manager.
Your responsibilities will include:
- It’s primary objectives therefore centres on timelines, efficiency and effectiveness of Drivers
- Managing the drivers and various systems so as to optimize delivery and reporting
- Ensuring that all reporting relating to various vehicles, last Mile and driving staff is done promptly, accurately and effectively.
- Ensuring that the relevant chain of command is updated as soon as possible with any and all relevant information pertaining to the loading and delivery of parcels as well as any system issues encountered.
- Ensuring that adequate staff are present and on duty for the daily tasks.
- Ensuring that staff are efficiently tasked and effectively deployed.
- Ensuring that all operational imperatives are being upheld and that any current or potential blockers are raised quickly and effectively to the correct people.
- Ensuring returned goods are collected from Customers and returned to the Returns Department with the correct paperwork.
- Ensuring that all queries relating to drivers and deliveries are quickly and effectively resolved.
- Ensure that all Drivers sent onto the road have valid Drivers’ Licences and PDP’s
- Ensure that admin staff have access to all relevant data and detail regarding deliveries, staff clocking times, leave etc.
- Ensuring that any changes to deliveries that need to be affected by customers are done as soon as possible, as efficiently as possible with the relevant parties being informed along the way. The system needs to be updated appropriately