Restaurant manager – Blacksteer |
Lead with energy. Brew with passion. Deliver the standard.
We are searching for a hands-on, people-focused Restaurant Manager to take full ownership of the in-store operation and lead from the front.
This is your opportunity to run a high-performance store, build an energised team, and consistently deliver the Blacksteers standard of quality, speed, and service.
From daily operations to customer experience, you set the tone — and drive the result.
Purpose of the position
As the Restaurant Manager, you’ll oversee stock, staff, systems, service, and sales — ensuring the team performs at its best and that every touchpoint delivers on
the Blacksteer’s promise: quality, consistency, and vibe.
Key responsibilities
Operational & Administrative Management
• Conduct full daily stock counts and manage par levels through effective ordering and supplier coordination.
• Ensure accurate invoice capturing and adherence to internal reporting processes.
• Complete daily, weekly, and monthly operational reports, including turnover, wastage, cash-ups, banking, and KPI tracking.
Team leadership and people management
• Lead by example — set expectations and maintain discipline through NWK’s policies and procedures.
• Cultivate a team culture centred on ownership, respect, service, and performance.
Customer flow and service experience
• Monitor and direct customer flow to maintain high service speed and consistent presentation.
• Engage customers with confidence — balancing hospitality with operational oversight.
• Maintain a store atmosphere that reflects Blacksteer’s vibrant and welcoming identity.
Store standards, compliance and presentation
• Ensure hygiene, food safety, and quality protocols are followed at all times.
• Oversee equipment functionality, cleanliness, and compliance with company procedures.
• Monitor cash movement (floats, tips, deposits) with strict accuracy.
Planning and execution
• Maintain a proactive store diary to plan for peak periods, public holidays, and special events.
• Continuously assess performance data to identify areas of improvement and growth opportunities.
Minimum requirements:
• Matric (Grade 12) or equivalent.
• Fluent in English and Afrikaans (both verbal and written).
• Flexible to work shifts, weekends, and public holidays.
• 2-3 Year’s proven experience in food service, hospitality or retail management.
The ideal candidate:
• Has excellent interpersonal and leadership skills.
• Has a strong customer service orientation and takes pride in personal hygiene and presentation.
• Is committed to growth and development
• Understands food hygiene, service quality, and operational efficiency.
• Comfortable being the face of Blacksteers — performing, connecting, and creating an immersive coffee experience.
What We Offer:
• A dynamic, innovative and high-energy working environment.
• Career progression opportunities within NWK’s broader business ecosystem.
• Be part of a premium coffee experience that celebrates vibrancy, community, and excellence.
Blacksteer Lichtenburg
Application can only be made through NWK’s website. For more information, please visit (https:// www.nwk.co.za/careers/). For any enquiries, contact Simóne
Ferreira at (018) 633 1363/1043 or recruitment@nwk.co.za. Visit our Facebook page at www.facebook.com/NWKLimited.
The closing date for applications is 29 June 2025. If you are not invited for an interview within two weeks after the closing date, consider the application unsuccessful. NWK
supports the purpose of the Employment Equity Act and gives preference to applicants from the nominated groups. Candidates with disabilities are encouraged to apply. NWK