Are you a highly organised and personable professional, ready to be the welcoming face and administrative backbone of a dynamic team? Do you possess exceptional communication skills and a meticulous eye
for detail, eager to grow within the financial services sector?
Why NWK4Sure?
Grow with an agricultural giant affiliate! As a proud affiliate of the esteemed NWK Group, NWK4Sure Brokers leverages over 300 years of collective insurance expertise to deliver innovative and client-centric
insurance solutions. We provide comprehensive short-term, life, and medical insurance services across eight strategic offices in the North West. Join our driven Ventersdorp team, where we passionately serve both
our agricultural and individual clients with unparalleled dedication. This isn’t just a role, it’s an opportunity to build a significant career foundation within a supportive and forward-thinking environment.
Purpose of the position: The heart of our client experience and operational support
This is a dynamic dual role designed for an individual eager to contribute at multiple levels. The core purpose is to deliver outstanding professional reception and comprehensive administrative support within our
bustling Ventersdorp office. Concurrently, you will begin to gain invaluable hands-on experience in the intricate insurance industry, providing crucial assistance with vehicle and building policy renewals, as well as
offering invaluable daily administrative and claims process support to our dedicated brokers.
Key responsibilities: Your impactful contributions
• Front-office excellence: Warmly welcome all guests, efficiently manage the reception area, and professionally handle all incoming phone calls and email enquiries.
• Administrative and office management: Precisely process vehicle and facility renewal applications, ensure all associated summary records are meticulously maintained, and effectively manage office
supplies, including stationery and printer usage.
• Operational support: Meticulously manage the claims register, including proactive follow-ups to ensure timely resolution.
• Broker empowerment and insurance exposure: Provide essential administrative backup to our brokers, gaining hands-on exposure and valuable insights into core insurance administration processes and
industry practices.
• Compliance and documentation: Maintain all documentation, ensuring strict adherence to NWK4Sure’s internal processes and all relevant regulatory standards.
Minimum requirements: Essential for success
• Education: Grade 12 (matric) with a minimum 60% overall average.
• Experience: 1-2 years’ proven administrative experience.
• Language: Fully professional proficiency in Afrikaans and English (both written and verbal communication).
• Software proficiency: Strong command of Microsoft Office applications, particularly Word, Excel, and Outlook.
• Licence: Valid driver’s licence.
Skills and competencies: Your core strengths
• Interpersonal excellence: Exceptional people and communication skills, with a natural ability to build rapport.
• Organisational acumen: Highly organised with an acute attention to detail, ensuring accuracy in all tasks.
• Reliable team player: A dependable and proactive team player with a strong sense of initiative.
• Task management: Proven ability to efficiently manage and prioritise multiple administrative tasks concurrently.
• Learning agility: A willingness to learn, adapt, and grow continuously within the dynamic insurance sector.
Why this role matters: Your foundation for growth
As the first point of contact for our valued Ventersdorp clients, you will be pivotal in shaping their experience and serving as the crucial administrative backbone of our operations. This unique dual role offers exposure
to diverse areas, including general office administration, office supply management, vehicle renewals, intricate claims processes, comprehensive broker administration, and significant personal development within
the insurance industry. This position has been designed to be a powerful kickstart for your long-term career growth at NWK4Sure.
Ready to launch your career and make a tangible difference? Apply today!
Ventersdorp
Applications can only be made through NWK’s website. For any enquiries, contact Simóne Ferreira on (018) 633 1363/1043 or recruitment@nwk.co.za.
Visit our Facebook page at www.facebook.com/NWKLimited.
The closing date for applications is 29 June 2025. If you are not invited for an interview within two weeks after the closing date, consider the application unsuccessful. NWK
supports the purpose of the Employment Equity Act and gives preference to applicants from the nominated groups. Candidates with disabilities are encouraged to apply. NW
RECEPTION AND ADMINISTRATIVE CLERK
