Crew Member
Job description
This is a summary of what the job involves to help you decide if you are a good fit.
We are looking for a Crew Member to join our team! As a Crew Member, you’ll be the face of our restaurant, ensuring a friendly atmosphere for customers. Your responsibilities include taking orders with a smile, preparing food to high standards, keeping things clean, and working as a team to meet sales targets. Flexibility with hours, a positive attitude, and a willingness to learn are key. Join us in delivering an excellent customer experience at the heart of the McDonald’s brand.
This role forms part of a Learnership programme, if you are successful over the 12-month period you will receive a National Certificate in Fast Food Services (NQF Level 3)
What you’ll do
This is a list of tasks that you will be responsible for doing on your days at work.
- Show up for your shifts on time and stay until your shift is done
- Greet customers with a smile and make them feel welcome
- Take food orders quickly and accurately
- Manage multiple orders while ensuring accurate preparation
- Follow the rules to cook up the McDonald’s menu items just right
- Cook orders quickly and accurately, using kitchen equipment
- Make sure each order is correct and well-packaged
- Clean up the restaurant and equipment so everything looks inviting
- Follow all McDonald’s safety and security procedures for a secure work environment
- Work well with your crew and managers to hit those sales goals
- Keep an eye on the stock to make sure we’ve got enough of everything
- Be able to work different hours, including weekends and evenings
- Be open to learning new things and get trained up to keep the place clean and hygienic
- Talk nicely with your team, managers, and customers
- Make sure customers leave happy and keep McDonald’s reputation shining
- Be cool, polite, and positive with customers and co-workers
- Read, write, and follow instructions
- Receive and store new stock carefully
Requirements
This is a list of things you will need in order to be considered for this role
- Within 15km from job
- Clear criminal record
Preferences
Meeting the preferences would be a plus, but if you don’t, it won’t stop companies from considering you.
- Experience: Crew Member
Application Process
This is a list of things you will need to do when completing your application to this job.
Assessments required for application
- Potential Work Performance Assessment Battery
- Are you currently busy with another learnership or training program?
- Do you think it is important to follow safety rules? Please explain.
- Are you able to multitask?
- Have you worked for a McDonald’s before?
- When did you last attend school?
- What is your marital status?
- What is your highest qualification and what did you study? Grade 9, Matric, Diploma, Degree
- What is the name of the last school you attended?
- What is your complete residential address? (E.g. 23 Church Street, Zondi, Soweto, 1868)
- If you are shortlisted you will be required to upload a copy of your ID and your Highest qualification, ensure that the copies/images that you upload are clearly legible and aligned. Will you be able to do so?
- What does customer service mean to you?
- What is your home language?
- Are you willing to work shifts?
- Are you able to work under pressure, how do you handle pressure