Key Responsibilities:
- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.).
- Managing stock losses to ensure shrinkage is in line with the Company standard
- Driving turnover to ensure achievement of targets
- Ensures the team executes operational excellence through a customer-centric mind set.
- Generating high levels of motivation and commitment within the store.
- Ensure store staff implement merchandising strategy and standards
- Managing team schedule effectively
- Staff training and development
- People management, including recruitment, employee relations, performance management
- Controlling expenses
- Allocate time effectively; handle multiple tasks and completing priorities.
- Manage risk within the store
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| Qualifications and Experience: |
- A Grade 12 qualification
- A relevant tertiary qualification would be advantageous
- Must have 3 years Store Management experience
- Must have experience in driving sales to increase store profit
- Excellent customer service orientation
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| Skills: |
- Ability to adapt to different customers and situations
- A high sense of urgency with demonstrated ability to work independently.
- Outstanding leadership, interpersonal and communication skills.
- Strong organizational, administration and planning skills
- The ability to take initiative
- A high level of attention to detail
- Figure and admin orientated
- Strong verbal communication and interpersonal skills
- Ability to work collaboratively with a diverse team to achieve common goals
- Flexibility to adapt to a dynamic and fast-paced retail environment.
- In-depth knowledge and passion for premium and sophisticated fashion trends and brands.
- Excellent personal presentation and grooming, aligning with the sophisticated and exclusive image of the Fabiani brand.
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| Behaviours: |
- Builds Networks – establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
| - Customer Focus – understands, anticipates, and meets the needs and expectations of customers
| - Develops Talent – identifies, nurtures, and supports the growth of individuals within the organisation
| - Directs work – effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
| - Drives Engagement – inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
| - Ensures Accountability – takes accountability and ensures others are held to account on agreed upon performance targets
| - Optimizes Work Processes – assesses and improves the efficiency, effectiveness, and quality of various work processes
| - Values differences – recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
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