{"id":1191,"date":"2024-11-11T02:28:30","date_gmt":"2024-11-11T02:28:30","guid":{"rendered":"https:\/\/southafricanyouthsjobs.co.za\/?p=1191"},"modified":"2024-11-11T02:43:45","modified_gmt":"2024-11-11T02:43:45","slug":"mr-price-call-centre-agents","status":"publish","type":"post","link":"https:\/\/southafricanyouthsjobs.co.za\/?p=1191","title":{"rendered":"Mr Price Call Centre Agents"},"content":{"rendered":"<div id=\"south-218318920\" class=\"south-before-content south-entity-placement\"><script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-9040931780721427\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-format=\"autorelaxed\"\r\n     data-ad-client=\"ca-pub-9040931780721427\"\r\n     data-ad-slot=\"5167572988\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script><\/div><div class=\"cc-row\">\n<div class=\"cc-row__content cc-columns-count-1\" data-bind=\"class: 'cc-columns-count-' + columns.length\">\n<div class=\"cc-column cc-column--default\" data-bind=\"style: { backgroundColor: params.backgroundColor, backgroundImage: backgroundSrc },\n               class: 'cc-column--' +\n\n<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-9040931780721427\"\n     crossorigin=\"anonymous\"><\/script><br \/>\n<ins class=\"adsbygoogle\"\n     style=\"display:block\"\n     data-ad-format=\"autorelaxed\"\n     data-ad-client=\"ca-pub-9040931780721427\"\n     data-ad-slot=\"5167572988\"><\/ins><br \/>\n<script>\n     (adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><\/p>\n<p> size()&#8221;><\/p>\n<div class=\"cc-column__content\">\n<div class=\"component-styling-wrapper-2093\" data-bind=\"class: uniqueWrapperClass\">\n<div class=\"job-details__section\" data-bind=\"\n            class: customizationParams.commonParams.cssClass,\n   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size()\"><\/p>\n<div class=\"cc-column__content\">\n<div class=\"component-styling-wrapper-2099\" data-bind=\"class: uniqueWrapperClass\">\n<div class=\"job-details__section\" data-bind=\"\n            class: customizationParams.commonParams.cssClass,\n            attr: { id: customizationParams.commonParams.cssId },\n            customStyles: customizationParams.commonParams,\n        \"><\/p>\n<h2 class=\"job-details__description-header text-color-secondary font-family-secondary\" data-bind=\"i18n: 'job-details.job-responsibilities-title'\">RESPONSIBILITIES<\/h2>\n<div class=\"job-details__description-content basic-formatter\" data-bind=\"html: pageData().job.responsibilities\">\n<ul>\n<li>Ensure customer&#8217;s queries, correspondence and needs are actioned timeously to provide excellent customer service and avoid backlogs and customer complaints.<\/li>\n<li>Telephonically confirm employment and personal details to verify information provided on the store application forms<\/li>\n<li>Update customer&#8217;s details on relevant Debtor&#8217;s systems to ensure an accurate and up-to-date customer details base<\/li>\n<li>Process all store card applications across all divisions to increase customer and credit base (outbound agents only)<\/li>\n<\/ul>\n<p><i>What\u2019s in it for you\u2026.<\/i><\/p>\n<ul>\n<li>Enjoy attractive incentives when you achieve your targets, rewarding your hard work and dedication!<\/li>\n<li>Benefit from comprehensive Learning and Development programs and exciting Career Growth opportunities within the Mr Price Group, empowering you to advance your skills and achieve your professional goals!<\/li>\n<li>Enjoy exclusive discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, Sheet Street, and Miladys, as a valued associate!<\/li>\n<li>Built on the foundation of partnership, the Mr Price Group share scheme provides its associates with the unique opportunity to become a part-owner in the success of the company after 1 year\u2019s permanent service. Our hope is that all associates will hold shares in the company and will use the long-term growth of those shares to build financial security.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"cc-row\">\n<div class=\"cc-row__content cc-columns-count-1\" data-bind=\"class: 'cc-columns-count-' + columns.length\">\n<div class=\"cc-column cc-column--default\" data-bind=\"style: { backgroundColor: params.backgroundColor, backgroundImage: backgroundSrc },\n               class: 'cc-column--' + size()\"><\/p>\n<div class=\"cc-column__content\">\n<div class=\"component-styling-wrapper-2105\" data-bind=\"class: uniqueWrapperClass\">\n<div class=\"job-details__section\" data-bind=\"\n\n<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-9040931780721427\"\n     crossorigin=\"anonymous\"><\/script><br \/>\n<ins class=\"adsbygoogle\"\n     style=\"display:block\"\n     data-ad-format=\"autorelaxed\"\n     data-ad-client=\"ca-pub-9040931780721427\"\n     data-ad-slot=\"5167572988\"><\/ins><br \/>\n<script>\n     (adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><br \/>\n            class: customizationParams.commonParams.cssClass,<br \/>\n            attr: { id: customizationParams.commonParams.cssId },<br \/>\n            customStyles: customizationParams.commonParams,<br \/>\n        &#8220;><\/p>\n<h2 class=\"job-details__description-header text-color-secondary font-family-secondary\" data-bind=\"i18n: 'job-details.job-qualifications-title'\">QUALIFICATIONS<\/h2>\n<div class=\"job-details__description-content basic-formatter\" data-bind=\"html: pageData().job.qualifications\">\n<p><strong>Education\u00a0<\/strong><\/p>\n<ul>\n<li>Grade 12<\/li>\n<\/ul>\n<p><strong>Experience<\/strong><\/p>\n<ul>\n<li>1 year call centre experience (preferably in new accounts)<\/li>\n<li>Accounts applications processing experience (advantageous)<\/li>\n<\/ul>\n<p><strong>Skills and knowledge\u00a0<\/strong><\/p>\n<ul>\n<li><strong>Knowledge and understanding of industry legislature &#8211; \u00a0<\/strong>Consumers Protection Act;\u00a0POPI (Protection of Personal Information Act);\u00a0National Credit Act;\u00a0ICASA (Independent Communications Authority of South Africa)<\/li>\n<li><strong>Communication skills &#8211;<\/strong>\u00a0clear and effective verbal communication to assist customers with account setup and inquiries.<\/li>\n<li><strong>Active listening &#8211;<\/strong>\u00a0ability to listen attentively to customers\u2019 needs and concerns, ensuring they feel heard and understood.<\/li>\n<li><strong>Empathy &#8211;<\/strong>\u00a0showing understanding and compassion towards customers, making them feel valued and supported.<\/li>\n<li><strong>Problem-Solving &#8211;<\/strong>\u00a0quickly identifying issues and providing effective solutions<\/li>\n<li><strong>Attention to detail &#8211;<\/strong> ensuring accuracy in customer information and account setup processes<\/li>\n<li><\/li>\n<li><\/li>\n<li><\/li>\n<li>\u00a0<a href=\"https:\/\/fa-etyi-saasfaprod1.fa.ocs.oraclecloud.com\/hcmUI\/CandidateExperience\/en\/sites\/MrPriceGroupCareers\/requisitions\" target=\"_blank\" rel=\"noopener\">Apply Here<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<div class=\"mh-excerpt\"><p>QUALIFICATIONS Education\u00a0 Grade 12 Experience 1 year call centre experience (preferably in new accounts) Accounts applications processing experience (advantageous) Skills and knowledge\u00a0 Knowledge and understanding <a class=\"mh-excerpt-more\" href=\"https:\/\/southafricanyouthsjobs.co.za\/?p=1191\" title=\"Mr Price Call Centre Agents\">[&#8230;]<\/a><\/p>\n<\/div>","protected":false},"author":1,"featured_media":1192,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1],"tags":[115,19,4],"class_list":["post-1191","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-call-center-agents","tag-cashiers","tag-cleaners"],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/southafricanyouthsjobs.co.za\/wp-content\/uploads\/2024\/11\/images-14.png?fit=225%2C225&ssl=1","jetpack_shortlink":"https:\/\/wp.me\/pf9ca1-jd","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=\/wp\/v2\/posts\/1191","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1191"}],"version-history":[{"count":2,"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=\/wp\/v2\/posts\/1191\/revisions"}],"predecessor-version":[{"id":1202,"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=\/wp\/v2\/posts\/1191\/revisions\/1202"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=\/wp\/v2\/media\/1192"}],"wp:attachment":[{"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1191"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1191"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1191"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}