{"id":1756,"date":"2025-06-04T01:23:45","date_gmt":"2025-06-04T01:23:45","guid":{"rendered":"https:\/\/southafricanyouthsjobs.co.za\/?p=1756"},"modified":"2025-06-04T01:23:45","modified_gmt":"2025-06-04T01:23:45","slug":"service-advisor","status":"publish","type":"post","link":"https:\/\/southafricanyouthsjobs.co.za\/?p=1756","title":{"rendered":"Service Advisor"},"content":{"rendered":"<div id=\"south-2421763224\" class=\"south-before-content south-entity-placement\"><script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-9040931780721427\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-format=\"autorelaxed\"\r\n     data-ad-client=\"ca-pub-9040931780721427\"\r\n     data-ad-slot=\"5167572988\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script><\/div><div class=\"main-container\">\n<div class=\"page-content-container\">\n<div class=\"banner-container\">\n<div class=\"container\">\n<div>\n<div class=\"row\">\n<div class=\"col-md-6\">\n<div><a href=\"https:\/\/www.clicksgroup.co.za\/\" target=\"_blank\" rel=\"noopener\"><img data-recalc-dims=\"1\" decoding=\"async\" class=\"img-fluid\" src=\"https:\/\/i0.wp.com\/careers.clicksgroup.co.za\/sites\/clicks\/image\/jpeg\/logo1.jpeg?ssl=1\" alt=\"\" \/><\/a><\/div>\n<\/div>\n<div class=\"col-md-6\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"page-content\">\n<div class=\"listing-actions sticky-top\">\n<div class=\"container\">\n<div class=\"d-flex justify-content-end\"><button class=\"button btn-primary login-show login-show-listing\" value=\"83966e0a-35a1-47a6-b862-0901312009fb\" data-quest=\"\">Apply<\/button><\/div>\n<\/div>\n<\/div>\n<div class=\"listing-details\">\n<div class=\"content-section-container py-2\">\n<div class=\"container\">\n<div id=\"listing-name\" class=\"dynamic-card listing-header-container\" data-name=\"Service Advisor - Clicks Savannah\">\n<h4><b>Service Advisor &#8211; Clicks Savannah<\/b><\/h4>\n<div class=\"d-flex flex-wrap\">\n<div class=\"pr-3\"><b>Listing reference:<\/b>\u00a0click_020240<\/div>\n<div class=\"pr-3\"><b>Listing status:<\/b>\u00a0Online<\/div>\n<div class=\"pr-3\"><b>Apply by:<\/b>\u00a09 June 2025<\/div>\n<\/div>\n<\/div>\n<div class=\"dynamic-card\">\n<h5><b>Position summary<\/b><\/h5>\n<div class=\"row\">\n<div class=\"col-lg-12\">\n<div class=\"row\">\n<div id=\"listing-workfield\" class=\"col-lg-6\" data-val=\"15000\" data-name=\"Wholesale &amp; Retail Trade\"><b>Industry:\u00a0<\/b>Wholesale &amp; Retail Trade<\/div>\n<div id=\"listing-category\" class=\"col-lg-6\" data-val=\"28000000\" data-name=\"FMCG, Retail, Wholesale and Supply Chain\"><b>Job category:\u00a0<\/b>FMCG, Retail, Wholesale and Supply Chain<\/div>\n<\/div>\n<div class=\"row\">\n<div id=\"listing-location\" class=\"col-lg-6\" data-val=\"1000454\" data-name=\"Polokwane \/ Pietersburg\"><b>Location:\u00a0<\/b>Polokwane \/ Pietersburg<\/div>\n<div id=\"listing-employmenttype\" class=\"col-lg-6\" data-val=\"1\" data-name=\"Permanent\"><b>Contract:\u00a0<\/b>Permanent<\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col-lg-6\"><b>Remuneration:\u00a0<\/b>Market Related<\/div>\n<div class=\"col-lg-6\"><b>EE position:\u00a0<\/b>Yes<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"dynamic-card\">\n<h5><b>About our company<\/b><\/h5>\n<div>Clicks Group<\/div>\n<\/div>\n<div class=\"dynamic-card\">\n<h5><b>Introduction<\/b><\/h5>\n<div>To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.<\/div>\n<\/div>\n<div class=\"dynamic-card\">\n<h5><b>Job description<\/b><\/h5>\n<div>\n<p>&nbsp;<\/p>\n<p><strong>Job Objectives:<\/strong><\/p>\n<ul>\n<li>To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.<\/li>\n<li>To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration<\/li>\n<li>To ensure shop assistant \/ cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.<\/li>\n<li>To ensure sufficient staffing of the shop assistant \/ cashiers in line with the work schedule, company policies and labour legistation.<\/li>\n<li>To timeously and efficiently resolve all customer queries in line with the Company&#8217;s policies.<\/li>\n<li>To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.<\/li>\n<li>To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.<\/li>\n<li>To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.<\/li>\n<li>To support the Group\u2019s vision to be the customer\u2019s first choice health and beauty retailer by living and driving the company values.<\/li>\n<li>To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.<\/li>\n<\/ul>\n<p><strong>Knowledge:<\/strong><\/p>\n<ul>\n<li>Understanding and application of financial management principles<\/li>\n<li>Retail\/FMCG background and understanding of merchandising and promotions principles<\/li>\n<li>Knowledge of stock, cost, risk and compliance management procedures<\/li>\n<li>Knowledge of customer service excellence<\/li>\n<li>Knowledge of labour legislation and IR practices<\/li>\n<li>Knowledge of competency based interviewing<\/li>\n<\/ul>\n<p><strong>Skills:<\/strong><\/p>\n<ul>\n<li>Results and target driven<\/li>\n<li>Sound managerial skills<\/li>\n<li>Planning and organising skills<\/li>\n<li>Problem-solving skills<\/li>\n<li>Strong customer orientation<\/li>\n<li>Good communication skills<\/li>\n<li>Computer literacy<\/li>\n<li>Numeracy skills<\/li>\n<\/ul>\n<p><strong>Competencies:<\/strong><\/p>\n<p>Essential:<\/p>\n<ul>\n<li>Leading and Supervising<\/li>\n<li>Relating and Networking<\/li>\n<li>Delivering Results and Meeting Customer Expectations<\/li>\n<\/ul>\n<p>Desirable:<\/p>\n<ul>\n<li>Following instructions and procedures<\/li>\n<li>Working with people<\/li>\n<li>Analysing<\/li>\n<li>Planning and organising<\/li>\n<li>Coping with Pressures and Setbacks<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<div class=\"dynamic-card\">\n<h5><b>Minimum requirements<\/b><\/h5>\n<p>&nbsp;<\/p>\n<p><strong>Education:<\/strong><\/p>\n<p>Essential:<\/p>\n<ul>\n<li>Grade 12<\/li>\n<li>Relevant Retail\/Business Management qualification (External applicants)<\/li>\n<\/ul>\n<p>Desirable:<\/p>\n<ul>\n<li>Maths 50% and English 50% at Grade 12 level<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"listing-actions listing-actions-bottom\">\n<div class=\"container\">\n<div class=\"d-flex justify-content-end\"><a href=\"https:\/\/careers.clicksgroup.co.za\/applicant\/index.php?controller=Page&amp;name=jobsearch\" target=\"_blank\" rel=\"noopener\">Apply Here<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<div class=\"mh-excerpt\"><p>Apply Service Advisor &#8211; Clicks Savannah Listing reference:\u00a0click_020240 Listing status:\u00a0Online Apply by:\u00a09 June 2025 Position summary Industry:\u00a0Wholesale &amp; Retail Trade Job category:\u00a0FMCG, Retail, Wholesale and <a class=\"mh-excerpt-more\" href=\"https:\/\/southafricanyouthsjobs.co.za\/?p=1756\" title=\"Service Advisor\">[&#8230;]<\/a><\/p>\n<\/div>","protected":false},"author":1,"featured_media":1026,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1],"tags":[],"class_list":["post-1756","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/southafricanyouthsjobs.co.za\/wp-content\/uploads\/2024\/07\/logo1.jpeg?fit=300%2C83&ssl=1","jetpack_shortlink":"https:\/\/wp.me\/pf9ca1-sk","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=\/wp\/v2\/posts\/1756","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1756"}],"version-history":[{"count":2,"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=\/wp\/v2\/posts\/1756\/revisions"}],"predecessor-version":[{"id":1758,"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=\/wp\/v2\/posts\/1756\/revisions\/1758"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=\/wp\/v2\/media\/1026"}],"wp:attachment":[{"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1756"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1756"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1756"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}