{"id":1907,"date":"2025-08-01T23:26:00","date_gmt":"2025-08-01T23:26:00","guid":{"rendered":"https:\/\/southafricanyouthsjobs.co.za\/?p=1907"},"modified":"2025-08-01T23:26:00","modified_gmt":"2025-08-01T23:26:00","slug":"call-centre-agent","status":"publish","type":"post","link":"https:\/\/southafricanyouthsjobs.co.za\/?p=1907","title":{"rendered":"Call Centre Agent"},"content":{"rendered":"<div id=\"south-2956350414\" class=\"south-before-content south-entity-placement\"><script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-9040931780721427\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-format=\"autorelaxed\"\r\n     data-ad-client=\"ca-pub-9040931780721427\"\r\n     data-ad-slot=\"5167572988\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script><\/div><div class=\"js-listing-header job-ad-display-kyg8or\" data-genesis-element=\"BASE\" data-atx-component=\"JobAdHeader\" data-at=\"job-ad-header\" data-atx-onpageview-payload=\"{&quot;eventName&quot;:[&quot;jobDetailView&quot;],&quot;pageName&quot;:&quot;jobAd&quot;}\">\n<article class=\"job-ad-display-icb99e\" data-genesis-element=\"CARD\">\n<div class=\"job-ad-display-1e83egu\" data-genesis-element=\"CARD_CONTENT\">\n<div class=\"job-ad-display-n10qeq\" data-genesis-element=\"BASE\">\n<div class=\"job-ad-display-tt0ywc\" data-genesis-element=\"BASE\">\n<div class=\"job-ad-display-1t26un2\" data-genesis-element=\"BASE\">\n<div class=\"job-ad-display-kyg8or\" data-genesis-element=\"BASE\">\n<p><span class=\"job-ad-display-1xh8ttb\" data-genesis-element=\"TEXT\" data-at=\"header-job-title\">C<\/span><strong class=\"job-ad-display-1xh8ttb\" data-genesis-element=\"TEXT\" data-at=\"header-job-title\">all centre agent<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"js-sticky-bar js-sticky-bar--sticky job-ad-display-r0ryjv\" data-genesis-element=\"BASE\" data-at=\"header-sticky-bar\">\n<div class=\"job-ad-display-j64k4t\" data-genesis-element=\"BASE\">\n<div class=\"job-ad-display-1xv8ye6\" data-genesis-element=\"BASE\">\n<div class=\"job-ad-display-wr1m16\" data-genesis-element=\"BASE\">\n<div class=\"job-ad-display-1d926r7\" data-genesis-element=\"BASE\">\n<div class=\"job-ad-display-1j6c9ha\" data-genesis-element=\"BASE\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<div class=\"job-ad-display-e6cidt\" data-genesis-element=\"BASE\">\n<div class=\"job-ad-display-1t26un2\" data-genesis-element=\"BASE\" data-atx-component=\"JobAdContent\" data-at=\"job-ad-content\">\n<div class=\"at-section-text-introduction job-ad-display-cl9qsc\" data-genesis-element=\"BASE\" data-at=\"section-text-introduction\">\n<article class=\"job-ad-display-147ed8i\" data-genesis-element=\"CARD\" data-at=\"rebranded-version\">\n<div class=\"at-section-text-introduction-content listingContentBrandingColor job-ad-display-1b1is8w\" data-genesis-element=\"CARD_CONTENT\" data-at=\"section-text-introduction-content\"><span class=\"job-ad-display-nfizss\" data-genesis-element=\"TEXT\"><b>Reference: JHB000089-AB-1<\/b><\/p>\n<p>Looking for experienced Call Centre Agents for both inbound and outbound roles. Must have Call Centre Communications and Effectiveness certificates.<\/span><\/div>\n<\/article>\n<\/div>\n<div class=\"at-section-text-description job-ad-display-cl9qsc\" data-genesis-element=\"BASE\" data-at=\"section-text-description\">\n<div class=\"job-ad-display-1fzxk2q\" data-genesis-element=\"BASE\" data-at=\"divider\">\n<hr class=\"job-ad-display-1ypplyu\" data-genesis-element=\"BASE\" \/>\n<\/div>\n<article class=\"job-ad-display-147ed8i\" data-genesis-element=\"CARD\" data-at=\"rebranded-version\">\n<div class=\"job-ad-display-jrycvn\" data-genesis-element=\"CARD_HEADER_CONTAINER\">\n<div class=\"job-ad-display-acgqtp\" data-genesis-element=\"MEDIA-BODY\">\n<div class=\"job-ad-display-kyg8or\" data-genesis-element=\"BASE\">\n<h4 class=\"listingHeaderColor job-ad-display-1pnt33w\" role=\"heading\" data-genesis-element=\"TEXT\" data-at=\"section-heading\">Duties &amp; Responsibilities<\/h4>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"at-section-text-description-content listingContentBrandingColor job-ad-display-1b1is8w\" data-genesis-element=\"CARD_CONTENT\" data-at=\"section-text-description-content\">\n<h3>Call Centre Agent<\/h3>\n<h4>Location:<\/h4>\n<p><span class=\"job-ad-display-nfizss\" data-genesis-element=\"TEXT\">JHB &#8211; Central<\/span><\/p>\n<h4>Type:<\/h4>\n<p><span class=\"job-ad-display-nfizss\" data-genesis-element=\"TEXT\">Contractor<\/span><\/p>\n<h4>Seniority Level:<\/h4>\n<p><span class=\"job-ad-display-nfizss\" data-genesis-element=\"TEXT\">Mid Career (4 &#8211; 6 yrs exp)<\/span><\/p>\n<h4>Duties and Responsibilities:<\/h4>\n<ul>\n<li><strong>Inbound Call Centre Agent:<\/strong>\u00a0Handles incoming customer calls to provide support, track shipments, resolve delivery issues, and respond to general logistics inquiries. Ensures efficient communication and high levels of customer satisfaction.<\/li>\n<li><strong>Outbound Call Centre Agent:<\/strong>\u00a0Makes outgoing calls to customers and clients to confirm delivery details, follow up on service feedback, promote logistics solutions, and provide proactive support. Focuses on maintaining strong customer relationships and supporting operational efficiency.<\/li>\n<\/ul>\n<h4>Qualifications:<\/h4>\n<p><span class=\"job-ad-display-nfizss\" data-genesis-element=\"TEXT\">Certificate: Call Centre Communications, Certificate: Call Centre Effectiveness<\/span><\/p>\n<h4>Skills Required:<\/h4>\n<p><span class=\"job-ad-display-nfizss\" data-genesis-element=\"TEXT\">Call centre agent certificate, Call Center experience, Matric<\/span><\/div>\n<\/article>\n<div data-genesis-element=\"CARD_CONTENT\" data-at=\"section-text-description-content\"><a href=\"https:\/\/www.pnet.co.za\/jobs--Call-centre-agent-JHB-Central-Phakisa-Holdings-Pty-Ltd--4038787-inline.html?rltr=11_11_25_crl_m_0_0_0_0_0_0&amp;cs=true\" target=\"_blank\" rel=\"noopener\">Apply Here<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<div class=\"mh-excerpt\"><p>Call centre agent Reference: JHB000089-AB-1 Looking for experienced Call Centre Agents for both inbound and outbound roles. Must have Call Centre Communications and Effectiveness certificates. <a class=\"mh-excerpt-more\" href=\"https:\/\/southafricanyouthsjobs.co.za\/?p=1907\" title=\"Call Centre Agent\">[&#8230;]<\/a><\/p>\n<\/div>","protected":false},"author":1,"featured_media":1901,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1],"tags":[],"class_list":["post-1907","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/southafricanyouthsjobs.co.za\/wp-content\/uploads\/2025\/08\/logoPhakisa-Holdings-Pty-Ltd-31121ZEN-2502271021.webp?fit=200%2C44&ssl=1","jetpack_shortlink":"https:\/\/wp.me\/pf9ca1-uL","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=\/wp\/v2\/posts\/1907","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1907"}],"version-history":[{"count":1,"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=\/wp\/v2\/posts\/1907\/revisions"}],"predecessor-version":[{"id":1908,"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=\/wp\/v2\/posts\/1907\/revisions\/1908"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=\/wp\/v2\/media\/1901"}],"wp:attachment":[{"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1907"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1907"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/southafricanyouthsjobs.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1907"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}