JOB DESCRIPTION
Mission/ Core purpose of the Job
To provide daily administrative support to the MD, Senior Management and the marketing team within Supersonic
RESPONSIBILITIES
Key Performance Areas;
Supersonic executive management support:
Serve as a central communication point for departmental information and internal staff communication.
Ensure general office requirements are adhered to (stationary, cleanliness, equipment)
Administer all business travel and accommodation when required
Prepare boardrooms for meetings and manage boardroom diaries
Manage MD diary when necessary.
Accommodate clients/visitors in a friendly professional manner while they wait for the relevant contact and ensure all customer complaints are dealt with timeously and to completion.
General administration, support and coordination as required by MD and senior managers.
Complete monthly presentation review deck
Liaise with Cosec when necessary for exco and board meeting dates, attendees and compiling the pack to be presented
Liaise with CEO office for monthly Supersonic presentations with CEO, when necessary
ISPA and ICASA complaint management with compliance manager
Reporting
Ability to extract basic product and marketing reports
Understanding of PowerBi and Agility business system to manage reports and revert on customer escalations
Extract and co-ordinate 3rd party reports/information from various systems and/or partners, where required
Support teams to timeously consolidate reports from different areas (Product Management, Product Marketing, etc)
Marketing Assistance
Liaise with marketing partner agencies on briefs, turnaround times, CE’s
Work with dealer sales teams to ensure they are adequately resourced
Ensure monthly FNO advertising is booked and correct creative is in place
Compile monthly marketing reports and creative executions
Ensure all marketing collateral is up to date and correct
Ensure all internal marketing is accurate and relevant
Liaise with FNO’s for sales and marketing promotions
Ensure Supersonic website is displaying more recent pricing and marketing material
QUALIFICATIONS
Education:
Minimum of 1 year diploma in Office Administration.
Marketing degree or diploma advantageous
Advanced level of written communication required (Good reading and writing skills with the ability to write or review basic documentation, where required)
Experience:
Minimum of 1 years’ experience in Office administration or marketing department
Attention to detail in all aspects of work critical
Business Etiquette
Organizing and Prioritization Skills
Office Business Package – Advanced knowledge of Windows [Word, Excel, Power-Point)
Basic technology acumen (E.g. know what FttH or 5G is, at a basic level)
Organism and disseminate information from external stakeholders to different functions within Supersonic
Basic website content management (E.g., Admin related to changing pictures) advantageous
Ability to work under pressure to meet tight deadlines
Ability to juggle multiple tasks, prioritize and action oriented
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