CHANNEL REPRESENTATIVE GT
DETAILS
Closing Date
2024/04/03
Reference Number
RCL240320-2
CompanyRCL FoodsJob TitleChannel Representative GTFunctionsCustomer MarketingJob Type ClassificationPermanentLocation – Town / CityDurbanLocation – ProvinceKwaZulu-NatalLocation – CountrySouth AfricaJob Description
RCL Foods is recruiting for a driven, highly energized, and people-orientated Channel Representative GT within the baking business unit.
The suitable candidate will be to address regular operational needs of customers and to monitor as well as to ensure improved route optimisation and driver efficiency.
This role will be based in Durban and reporting to the Sales Manager.
Minimum Requirements
Education and Qualification
Matric
Valid Driver’s License (Code 10) with PDP
Experience and Training
3 to 5 years’ experience in sales; driver salesman experience beneficial.
Skills
Verbal and written communication.
Computer literacy and report writing.
Interpersonal, logical, and analytical thinking.
Decision-making and negotiation.
Presentation, facilitation, and organizational awareness.
Competencies
Be brilliant at the basics.
Face the brutal facts.
Smash the silos.
Lead with integrity, respect, and energy.
Be curious and challenge change.
Take accountability for results and people.
Duties & Responsibilities
Ensure efficient and cost-effective product distribution
Ensure driver teams deliver according to mapped and optimised routes
Ensure all new and old customers are plotted on the GPS system
Ensure orders are geared towards improving truck utilisation and loaves/km
Ensure delivery teams invoices correspond with loading list before vehicle leaves bakery
Ensure balancing of orders placed, delivered and returned
Monitor driver orders for informal trade customers daily
Monitor and track returns daily
Craft and action plans to drastically improve returns
Submit sales figures from drivers daily
Ensure driver teams’ sales are in line with sales targets
Source and distribute of key trade intelligence
Provide actionable plans for improvements and combating competitor activities
Ensure the capturing and allocation of all customer details
Ensure all customer details and classifications are loaded correctly on new accounts and are correctly listed on existing accounts
Ensure driver competency and delivery time management
Support, train, discipline and lead the driver & van assistant teams to deliver sales excellence
Employ efficient route riding system to see all customers within each month
Evaluate on-the-job performance, and provide training on shortfalls identified
Monitor Trade Prices
Submit weekly price surveys for informal trade customers
Monitor RSP’s and execute pricing strategy, policy and mandate
Build long standing relationship with customers
Increase sales volume and market share in General Trade stores
Develop a strategy with Informal Sales Representative to gain new business
Handle customer complaints and queries
Ensure merchandising to the company’s standards
Supports the Informal Sales Representative in providing adequate route optimisation and rationalisation solutions
Ensure the customers needs are met within a viable business framework
Provide a link between customers and drivers for a seamless transition of products
Provide key trade intel and address regular customer service requirements
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