Assistant Restaurant Manager

People Management
To assist in developing and monitoring rostering every week to ensure sufficient people
capacity to meet the business requirements. To ensure adherence to opening and closing
procedures.
To assist with recruitment, induction and training of all new staff according to Nando’s policies
and procedures to proactively meet the needs of the business.
To complete and check the attendance register.
To assist the Restaurant Manager in ensuring adherence to the disciplinary code.
To escalate poor performance where necessary and provide continuous feedback to staff and
Restaurant Manager.
To assist in ensuring that all staff are signed off on the relevant training material and
procedures on an ongoing basis.

Apply Here

Marketing Management
To assist with communication and execution of all national, regional and local marketing
campaigns and initiatives.
To respond to customer complaints by Nando’s policies and procedures.
To assist in developing the corrective action plan and facilitating actions necessary to improve
the results of the mystery shopper report.
To assist with the execution of the local marketing plan to promote sales and increase the
customer base.
To fulfil the responsibilities of the Restaurant Manager in his/her absence.